Question 1

Do I need Power BI already installed to hire a service?

Accepted Answer

No. We can start from scratch, from an existing licence or from a Microsoft Fabric environment. We assess your starting point in the free first consultation.

Question 2

How long does a KubiqX Core project take?

Accepted Answer

Between 4 and 8 weeks depending on the complexity of your data sources. We work in short sprints with visible deliverables from week 2.

Question 3

What makes Core cost more than €6,900?

Accepted Answer

Three things, each quoted as a fixed-price module before we start: a data source beyond the three included, a dashboard beyond the executive one and the two area dashboards, or row-level security with complex logic. If your sources, volume or timeline go beyond what Core covers with modules, it is a custom project and we design it with you.

Question 4

Can you integrate with my current ERP (SAP, Navision, Holded...)?

Accepted Answer

Yes. We connect to any source with an API, CSV/Excel export or native Power Query connector. If you have doubts about your specific ERP, ask us before purchasing.

Question 5

What if we already have Excel reports?

Accepted Answer

Excel is our most common starting point. We use it as the initial data source and build on top, migrating towards an automated system without losing your historical data.

Question 6

Does the service include team training?

Accepted Answer

Yes, all plans include an onboarding session and documentation. In Loop Growth, the monthly roadmap session includes training on what was delivered.

Question 7

Can we start with KubiqX Pulse if we already have BI but it's not working well?

Accepted Answer

That's exactly what it's for. Pulse is our audit — we analyse what you have, identify bottlenecks and deliver an improvement roadmap with estimated cost. And if you decide to continue with Core within the next 60 days, we credit 50% of the Pulse price.

Question 8

How do you guarantee data confidentiality?

Accepted Answer

We sign an NDA before any access. All work happens on your Microsoft environment (own tenant, not shared) with row-level security, audit logs and a zero-exfiltration policy outside the client perimeter.

Question 9

How do you work with clients?

Accepted Answer

All work is done remotely. Fixed weekly video calls, continuous communication throughout the project, and kick-off, validation and handover sessions held remotely as well. It means we can work with you wherever you are.

Question 10

What payment methods do you accept?

Accepted Answer

Bank transfer and SEPA. Core is billed 40% upfront and 60% on delivery; Pulse is billed upfront. Loop is monthly billing in advance with a 3-month minimum commitment. Custom projects are defined per-proposal. All prices are shown excluding VAT.

Question 11

How do Loop hours work?

Accepted Answer

Each month we reserve the hours of your tier for your system; they do not roll over. If you need more in a given month, we tell you first and bill them separately at €110/h. Monitoring and the monthly summary do not use hours; fixes and improvements do.

Question 12

What happens when a Core project ends?

Accepted Answer

We hand over the full system, technical documentation and 30 days of included support. After that you can maintain it yourself, subscribe to Loop for continuous evolution, or come back ad-hoc when you need an adjustment.

Question 13

What is Fabric Apps and when does it make sense?

Accepted Answer

Fabric Apps is the new Microsoft Fabric layer (in preview since June 2026) for building operational applications on top of your data: write-back, planning, approvals or data entry, with the security of your own tenant. We offer it in early access as an extension of any plan — today for internal applications, built on the same data model that powers your dashboards.

Question 14

Which Microsoft licences do I need and who pays for them?

Accepted Answer

Microsoft licences (Power BI Pro and, where the project requires it, Microsoft Fabric capacity) are contracted in the client’s name and at the client’s expense — that way the system is truly yours, in your own tenant. We advise you on the most economical sizing for your case; our prices do not include licences.

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